Three names dominate the Australian EFTPOS conversation: Square, Tyro, and Zeller. Each has genuine strengths, but they serve different business types. This comparison looks at each provider honestly — fees, terminals, support, and trade-offs — so you can make an informed decision.
Pricing Comparison
Square charges a flat 1.6 per cent per transaction with no monthly fees. Simple and predictable, but the highest base rate of the three. Zeller charges 1.4 per cent per transaction with no monthly fees. Competitive and transparent — the published rate is the rate you pay. Tyro starts from around 1.4 per cent but this is a negotiated rate — small businesses without significant volume may pay more. Add $29 per month for terminal rental.
On $15,000 per month in card sales, the annual fee difference is significant: Square costs $2,880/year, Zeller costs $2,520/year, and Tyro costs approximately $2,520-$2,880/year plus $348 in terminal rental.
Terminal Hardware
Square offers the Reader ($59, phone-paired), Terminal ($299, standalone), and Register ($799, dual-screen). Zeller offers the Terminal 1x (~$99 on promotion) and Terminal 2 ($199), both with built-in POS capabilities. Tyro offers the Go ($59, basic reader) and Pro series ($29/month rental, full-featured terminals with countertop, portable, and mobile options).
POS Integration
Tyro integrates with 450+ POS systems — the strongest in the Australian market for third-party integration. Zeller integrates with 600+ POS partners. Square integrates with fewer third-party systems but has its own comprehensive POS ecosystem. If you already have a POS system, check compatibility. BuzzPay integrates with 900+ systems — the widest coverage in
Support
Square offers online help centre and phone support during business hours. Response times can be slow, and Australian-specific support is limited given Square is a US-headquartered company. Zeller offers Australian-based support with generally positive user reviews and fast terminal replacement. Tyro offers phone support 9am-7pm, seven days. No 24/7 coverage.
BuzzPay offers 24/7 human support on 1300 289 972 with same-day terminal swaps in metro areas — the strongest support proposition in the market.
Settlement
All three offer daily settlement. Square offers instant transfers for an additional 1.5 per cent fee. Zeller settles into its own transaction account (free, with Debit Mastercard). Tyro settles into its own bank account (earns interest) or your nominated account.
The Fourth Option: BuzzPay
If the comparison above leaves you wanting something different — particularly around support, setup speed, and flexibility — consider BuzzPay. As a PayFac serving Australian SMBs, BuzzPay offers competitive rates, 900+ POS integrations, no lock-in contracts, and the only genuine 24/7 human support line in the market. Call 1300 289 972 for a tailored