Contact BuzzPay — We Are Here to Help
Whether you are looking for a new payment solution, need support with your existing setup, or just want to ask a question, the BuzzPay team is ready to help.
Get in Touch
Phone
Call 1300 289 972 — available 24 hours a day, 7 days a week, 365 days a year. A real person answers every time.
Email
Email us at online@buzzpay.com.au. We respond within one hour during business hours and within four hours outside business hours.
24/7 Human Support
Payment issues do not wait for business hours, and neither do we. Our Australian-based support team is available around the clock — including weekends and public holidays. If you need help, call us anytime on 1300 289 972.
What You Can Expect :
When you contact BuzzPay support, you speak to a real person who understands payments, knows how to troubleshoot terminal issues, and can escalate hardware replacements immediately. No bots, no automated menus, no callback queues.
Get A QuoteRequest a Free Quote
Looking for transparent pricing on EFTPOS terminals, payment gateways, or a complete payment solution? Fill out the form below with your business details and we will send you a tailored quote — no obligation, no pressure, no stings attached.
What We Will Ask :
Your business type, current POS system, average transaction volume, and what payment channels you need (in-store, online, mobile, or all three). This helps us recommend the right solution and provide an accurate quote.
Existing Customers
Already part of the hive? Our 24/7 support team is always here for you. Call 1300 289 972 for terminal support, account enquiries, billing questions, or anything else.